loading......

coming soon

Coming Soon

We are in process of building the inventory of good professionals in this category

Got it!

Where do you need ?

location

Please select a Location.

Enquire

Submit your enquiry for ITIL v3 Foundation certification

Please enter valid question or comment

Please enter your name.

Please enter valid email

Please enter valid 10 digit Phone Number

Note: Please enter the phone number that you will be calling from.

Please enter the Pin Code.

By submitting, you agree to our Terms of use and Privacy Policy

Connect With Speck Institute of Learning

You have reached a limit!

We only allow 20 Tutor contacts under a category. Please send us an email at support@urbanpro.com for contacting more Tutors.

You Already have an UrbanPro Account

Please Login to continue

Please Enter valid Email or Phone Number

Please Enter your Password

Please Enter valid Password or OTP

Forgot Password? Resend OTP OTP Sent

Sorry, we were not able to find a user with that username and password.

We have sent you an OTP to your register email address and registered number. Please enter OTP as Password to continue

Further Information Received

Thank you for providing more information about your requirement. You will hear back soon from the trainer

Share

course photo

ITIL v3 Foundation certification

Poddar Nagar, Kolkata

14,000

No Reviews Yet
0 Interested

About the Course


Our two-day ITIL® Version 3 Foundation course leads you to the certification. Exams are offered on the 2nd day.
This is a classroom training program that:
• Is designed for IT professionals responsible for implementing IT Service Management improvements using ITIL® and want to obtain the ITIL® Version 3 Foundation Certification.
• Enables attendees to understand how an integrated IT Service Management framework, based on ITIL best practices can be adopted within their own organization.
• Outlines the processes required to deliver, measure, and improve IT services.
• Provide a comprehensive look at the concepts and terminology necessary for a Foundation level understanding of ITIL V3.
• Helps prepare students to incorporate ITIL concepts into their work environment.

Topics Covered

• Overview of ITSM in context of an organization
• Overview - ITSM, ITIL® and ISO20000
• ITSM Roadmap for organizations
• Overview of ITIL® modules
• Review of Sample questions
• Preparation for the exam

Who should attend

The intended audience for this course is anyone involved in implementing, administering, or managing technology assets or a Service Delivery. Examples of professionals attending this course are
• IT Management
• IT Support Staff
• IT Consultants
• Business Managers
• Business Process Owners
• IT Developers
• Service Providers
• System Integrators

Pre-requisites

This course has no prerequisites. However students should have working experience with technology or technology management in an organization.

What you need to bring

* Photo-id
* One copy recent passport size photograph

Key Takeaways

Understand concepts in Service Management
• The importance of Service Management
• Definition of Service & Service Management
• The need for a service culture
• Service Management as a practice
Reviews
There are no Reviews yet. Be the First to Review
Questions and Comments

Thousands of experts Tutors, Trainers & other Professionals are available to answer your questions

Comment ?

Questions Guidelines

  • Start your question with simple statements like "what", "when", "where", or "how".
  • Ensure your question or answer is not offensive or insensitive - it may be voted down or banned.
  • Please provide as much detail as possible as this will allow our members to better understand and respond to your question.
  • Take some time to categorize your question. This will greatly help other users find the question.


You can add upto 6 Images

Ask


There are no Reviews yet. Be the First to Review

Date and Time

Not decided yet.

About the Trainer

Devshankar

Postgraduate


In quest of career enrichment opportunities in IT Industry/Network Management/Microsoft Server Technologies/Cisco Technologies/Wireless and Telecom Technologies/Network Management / Techno Commercial Assignments / Wireless Communication / Technical Support / Infrastructure Management Services/ Network Security and Firewall Technologies/ Information Security/ ITIL Expert v3 2011 Certified / Soft Skills / Live Skills and People Management Skills in different industry Verticals with an organization of high repute in conjunction with company’s goals, values and objectives.
Seats Left-

Students Interested 0

Course Id: 13608