Debjit Roy

Baguihati, Kolkata, India - 700059

Debjit Roy photo

Debjit Roy

Certified ITIL V3 and ServiceNow System administrator...

Baguihati, Kolkata, India- 700059.

5.0
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Overview

I am an experienced IT professional with 14 years of experience in IT Service Management and operations.

I have worked with MNCs like GE, Datacom, Fujitsu IT in India as well as abroad.

I recently moved back to India from New Zealand where I was working with Fujitsu IT in Wellington New Zealand as IT Specialist.

I have gained work experience in multiple domains which include ServiceNow.

I have acquired multiple certifications and some of them are :

1. ITIL V3
2. ServiceNow Systems administrator
3. MCSE
4. CompTIA A+

in addition, I have undergone many training to enhance my productivity and soft skills. Some prominent training I attended are

1. Six Sigma Green Belt training and exam
2. LEAN Training
3. Extending the advanced learner in English communication (Wellington School of Studies)

I have won many awards and some of them are :

Fujitsu New Zealand Limited:

Customer Award for outstanding contribution in approach to problem-solving

Award for enhancing and improving operational performance

Big Thank You Award for excellent management of call from a VIP customer

Service Award for completing 5 years in Fujitsu

Datacom New Zealand Limited

Received Certificate of Customer Service Excellence from Datacom


I have also mentored and trained many new employees in latest technologies and provided soft skill and behavior training.

With my 14 years of IT experience working directly with international clients on the client side, I am confident of guiding new students.

Languages Spoken

Hindi

Bengali

English

Education

Guru Ghasidas University, Bilaspur, Chhattisgarh 1996

Bachelor of Commerce (B.Com.)

Auckland Institute of Studies, Auckland, NZ 2010

Graduate Diploma in Information Technology

JETKING School of Electronic Technology 1999

Advance Diploma in Computer Hardware and Networking

Microsoft 2004

MCSE

ServiceNow 2017

ServiceNow System Administration

Axelos 2017

ITIL V3 Foundation

Address

Baguihati, Kolkata, India - 700059

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ServiceNow Training Overview

ServiceNow Training

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in ServiceNow Training

14

ServiceNow course

ServiceNow Fundamantals, ServiceNow Administrator

ServiceNow_Administrator

ITSM Administrator

Documents (2)

ITIL V3 Foundation Certificate

ServiceNow System Administrato...

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Debjit RoyDirections

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ServiceNow Training 5.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in ServiceNow Training

14

ServiceNow course

ServiceNow Fundamantals, ServiceNow Administrator

ServiceNow_Administrator

ITSM Administrator

IT Service Management Trainings 5.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Years of Experience in IT Service Management Trainings

14

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Debjit Roy describes himself as Certified ITIL V3 and ServiceNow System administrator with 14 years of IT experience which included 8 years of overseas IT experience in UK and New Zealand in Top IT companies of the world like GE, Fujitsu Datacom. Looking to teach new students on upcoming technology like ServiceNow and ITIL.. He conducts classes in IT Service Management and ServiceNow Training. Debjit is located in Baguihati, Kolkata. Debjit takes Online Classes- via online medium. He has 14 years of teaching experience . Debjit has completed Bachelor of Commerce (B.Com.) from Guru Ghasidas University, Bilaspur, Chhattisgarh in 1996 and Graduate Diploma in Information Technology from Auckland Institute of Studies, Auckland, NZ in 2010. HeĀ is well versed in Hindi, Bengali and English.

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