Details verified of Kanagavalli S.✕
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Online Classes Tamil
English
Bharathiyar University Pursuing
Masters in Psychology
Bharathiyar University 2003
Bachelor of Business Administration (B.B.A.)
Bharathiyar University 2013
Master of Business Administration (M.B.A.)
Rathinapuri, Coimbatore, India - 641027
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Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Behavioural Training Classes
13
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Call Center Training Classes
13
Teaching Experience in detail in Call Center Training Classes
Company Name - BPL Mobile India Private Limited Designation - Call Center Executive Period - Oct 2003 -June 2006 • Competent on the Product and Process in Cross selling, Decision making, Interpersonal Communication, Managing stress, Multi tasking, Negotiation, Peer coaching, Problem Solving, Time Management and Successful delivery of quality service to Customers. • Effective training in Accent & Communication and quality parameters for peers. Accomplishment - After barging Calls, assessments were done on the improvement of the quality of Calls.Then training was organised based on the need which enhanced the Call Center executives skill and the performance progressed after the training. Training slant Icebreakers Interactive lectures Group activities Energizers Role plays Games Relevant video clippings
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Communication Skills Training
13
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Interview Skills Training
13
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Personality Development Training Classes
13
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Soft Skills Training Classes
13
Softskills Training Offered
Anger & Stress Management Training
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Tamil Language classes
13
Expected outcome
Certification
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Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Behavioural Training Classes
13
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Call Center Training Classes
13
Teaching Experience in detail in Call Center Training Classes
Company Name - BPL Mobile India Private Limited Designation - Call Center Executive Period - Oct 2003 -June 2006 • Competent on the Product and Process in Cross selling, Decision making, Interpersonal Communication, Managing stress, Multi tasking, Negotiation, Peer coaching, Problem Solving, Time Management and Successful delivery of quality service to Customers. • Effective training in Accent & Communication and quality parameters for peers. Accomplishment - After barging Calls, assessments were done on the improvement of the quality of Calls.Then training was organised based on the need which enhanced the Call Center executives skill and the performance progressed after the training. Training slant Icebreakers Interactive lectures Group activities Energizers Role plays Games Relevant video clippings
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Communication Skills Training
13
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Interview Skills Training
13
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Personality Development Training Classes
13
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Soft Skills Training Classes
13
Softskills Training Offered
Anger & Stress Management Training
Class Location
Online class via Zoom
Student's Home
Tutor's Home
Years of Experience in Tamil Language classes
13
Expected outcome
Certification
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