What is the best course or technology to get into Development with IT Help desk experience? Please suggest.

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Cisco Networking

There are many companies who get requirement for CCNA certified professional on projects, among CCNA tracks RS is in most demand.
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BE (Computer Science and Engineering)

MCSE Certification as well.
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I am completed MBA speclisation HR, now which coures is the best to learn ?please suggest me.
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