XLNC Institute
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XLNC Institute

12-36/1, Mehdipatnam Road Mehdipatnam, Hyderabad, India- 500028.

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Overview

Soft Skills, Communication Skills

Address

12-36/1, Mehdipatnam Road

Mehdipatnam, Hyderabad, India- 500028.

Communication Skills Training Overview

Communication Skills Training

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XLNC Institute address

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Communication Skills Training

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XLNC Institute conducts classes in Communication Skills Training. It is located in Mehdipatnam, Hyderabad. It takes Online Classes- via online medium.

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OBJECTIVE: To endeavor the best where Knowledge and abilities of mine can be utilized. To help people identify their true potential by cultivating leaders in them through corporate trainings and coaching. EDUCATION: Graduation in B.Com Honours from Loyola Academy. TRAINING: Attended National Workshop on Soft skills and Business Communication conducted by IBS, Hyderabad. SUMMARY: Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Practical way of dealing in soft skills and making it interesting through games, interaction and ice-breakers. SKILLS: • Social Skills : A social skill is any skill facilitating interaction and communication with others. Social rules and relations are created, communicated, and changed in verbal and nonverbal ways. The process of learning such skills is called socialization. The rationale for this type of an approach to treatment is that people meet a variety of social problems and can reduce the stress and punishment from the encounter as well as increase their reinforcement by having the correct skills. Social etiquette is important for an individual as it teaches him how to behave in the society. ? Email Etiquette: As email becomes one of the most frequently used forms of communication, it's important that we observe proper email etiquette so that we keep communications cordial and respectful. From using basic writing etiquette rules to more complex technical customs, follow some important steps to observe good email etiquette. In short ‘Email Do's and Don'ts’. ? Mobile Etiquette: Mobile etiquette is a term for the conventions of politeness recognized when using cell phones, mobile phones or smart phones. ? Telephone Etiquette: It is essential to learn how one should interact with the other person over the phone. Telephone etiquette refers to the way an individual should speak on the phone. Never put the other person on long holds. Make sure you greet the other person. Taking care of pitch and tone. ? Handshake Etiquette: The act of grasping and shaking a person's hand, as when being introduced or agreeing on a deal. Types of handshake and four basic steps in this process are included in handshake etiquette. ? Body Language : Body language is a form of non-verbal communication, which consists of body posture, gestures, facial expressions, and eye movements. Humans send and interpret such signals almost entirely subconsciously. ? Presenting Cards: The art of presenting business cards to another person in the correct procedure is explained in this section. ? How to introduce and be introduced: Knowing how to introduce people in business and social settings is an important social skill and what are the steps to be followed while doing this is explained here. ? Self Introduction: How to introduce our self to an unknown person is emphasized here. ? Group Introductions: How to introduce a person to a group of people. ? Art of Polite Conversations: This is an important skill to be at ease no matter how accomplished one is. • Cross Cultural Communication: Cross-Cultural Communication skills is a relatively new term, referring to the ability to recognize cultural differences and similarities when dealing with someone from another culture and ability to recognize features of own behavior which are affected by culture. • Goal Setting: It refers to a theoretical way of setting goals and involves establishing specific, measurable, achievable, realistic and time-targeted (S.M.A.R.T ) objectives. • Assertive Skills: Assertive skills pertain to a person’s ability to communicate effectively, in such a way that opinions, feelings, and needs are expressed well to one or more people. Assertive Skills Training aims to help you learn and acquire assertive skills. In this section, you will be provided with invaluable tips and insights on how to become more assertive. • Communication and Presentation Skills: We all use language to communicate, to express ourselves, to present ideas across, and to connect with the person to whom we are speaking. These skills are covered here. ? Business Communication: Business communication is the communication between the people in the organization for the purpose of carrying out the business activities. It may be oral, verbal, written etc. ? Report Writing ? Letters ? Notices, Minutes and Agenda ? Proposal ? Memos ? Effective Presentation Skills: Overcome fears and learn to speak confidently and effectively in public. Practical advice about how to prepare, practice and deliver a great speech or presentation. This section includes the follow : ? Body Language ? Posture ? Eye Contact ? Gestures ? Facial Expression ? Content ? Voice ? Language • Listening skills: Listening skills are essential in the workplace, the family and the community at large. In this section, games and games are used in order to bring into light the importance of listening skills. • Observation skills: The ability to see beyond a limited scope, which many people refer to, as tunnel vision. The importance of observation skills and advantages are explained through games. • Leadership skills: Leadership skills are one of the most sought after all through the history of learning. What are the effective leadership skills? What are the skills you need to become an effective leader? are discussed in this part. • Team building: The selection and grouping of a mix of people and the development of skills required within the group to achieve agreed objectives is team building and its importance is explained through games and activities. • Interview Handling Skills: This category refers to the knowledge, skills, and abilities associated with the job. • Thinking Skills : Thinking skills are cognitive processes that enable us to make meaning from and create with information and the following steps are discussed in detail : ? Self awareness ? Problem solving ? Decision making ? Critical thinking ? Creative thinking • Negotiation Skills: Negotiation skills - an interactive communication process that may take place whenever we want something from someone else or another person wants something from us. ? Managing feelings/emotions ? Coping with stress • Personality Development: Personality is the sum total of ways in which an individual reacts and interacts with others. How to develop positive personality are stressed here. • Team Building: The activities that are used in this program enable the participants to experience in real time the results when there is team synergy and vice versa. • Time Management: Activities to understand more clearly on time management. • Stress Management: Stress management techniques and the various stress management tips that help at individual level. • Conflict Resolution Skills : Includes areas such as assertiveness, positive influencing skills etc • Personal Effectiveness: Helping to manage individual at personal and professional level. • Negotiation Skills: Stages in negotiations and how to deal with it.


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