Salesforce is an Advanced IT Course

Topics Covered

course content for salesforce training online and class room training CRM FUNDAMENTALS Introduction to CRM Introduction to Sales Cycle Understanding the terminologies of CRM Introduction to SFDC Understanding the workflow of SFDC with a real time example SFDC BASICS AND DEVELOPMENT Understanding the terms in SFDC Introduction to SFDC Editions Creating Objects, Tabs and Apps in SFDC Creating layouts and applying hierarchy Creating roles and profiles Creating workflow rules Creating Tasks and Events Understanding the SFDC admin system Creating relationships between the objects SFDC ADVANCED DEVELOPMENT Invoking Apex Creating Apex Classes and triggers Customization using Apex programming Integration to third party systems using SFDC AP Introduction to Visual Force Creating Visual Force pages Creating Packages Deploying SFDC Using Visual Force in a real time scenario Creating Reports and Dashboards How CRM is useful in Hospitality, Healthcare, Manufacturing etc

Who should attend

Any Graduate

Pre-requisites

Basic Computer Skills

What you need to bring

Nothing

Key Takeaways

EXCELLENT skills on Salesforce