6 plus years of experience in IT industry includes 5 plus years
of experience in Salesforce.com CRM platform and experience.
. Strong Knowledge in Salesforce Administration and Customization, Data
Validation, Sales, Marketing, Customer Service and Support Development
team.
. Hands on working experience in Role Hierarchy, Custom Profiles and public
Groups creation and user management.
. Extensive experience in analyzing organization processes, converting
business workflows into exact Salesforce.com workflows and configuring
Salesforce.com to meet business requirements.
. Hands on Experience in creating Custom Objects, Custom fields, Page
layouts, Custom Tabs, Reports and various other components as per the
client and application requirements.
. Extensive business knowledge and customization experience on various
salesforce.com standard objects like Accounts, Contacts, Opportunities,
Products and Price books, Cases, Leads, Campaigns, Forecasting.