This workshop will significantly benefit anyone seeking ITIL® Foundation certification and everyone interested in aligning IT with business, controlling or reducing IT costs, improving IT service quality, and balancing IT resources in the most effective manner.
All IT professionals, IT project managers, IT managers, IT project or team members, coordinators, network operators, business process analysts, IT architects, consultants, systems integrators, help desk managers and staff, planners, managed service providers, service outsourcers, application developers, and other IT-related positions.
A calm mind and an attitude to learn
The ITIL Foundation online training course covers:
Key concepts of ITIL®
Important principles for improving IT operations
Vital processes and functions
Practical guidance for applying ITIL® to everyday IT situations
How to align with business, control costs, and improve IT service quality
Strategies to balance IT resources.
Not decided yet
Trainer at eQSystems( a Gayathri Enterprise)
Students Interested 0