Hrushi

Are you planning to start your IT career or switch from a non-IT background to IT? I can help you achieve that with practical, one-to-one ITSM and ITIL training.
I am an ITSM professional with 6+ years of industry experience, specializing in IT Service Management and ITIL best practices. My training is designed for freshers, graduates, career changers, and working professionals who want to build a strong foundation in ITSM.
My sessions cover ITIL concepts, Service Desk, Incident Management, Problem Management, Change Management, Service Requests, SLAs, ticketing tools, real-time production scenarios, interview preparation, resume guidance, and practical knowledge used in the IT industry.
I believe in interactive learning rather than memorization. Every topic is explained with real-world examples, hands-on scenarios, and mock interview discussions to ensure you gain confidence and become job-ready.
Whether you are preparing for your first IT job, an ITSM interview, or looking to improve your professional skills, I will guide you step by step with personalized one-to-one mentoring.