- Knowing where we are - Communication skills inventory
 - Overcoming Barriers to effective communicationÂ
 - Being precise and clear in your communicationÂ
 - Mehrabin's rule and using Body Language to create the right impression
 - Importance of pace,pitch & tone in verbal communication
 - Using communication to connect with people around you
 - How to be assertive and confident in your communication with others
 - How to say 'NO' when required
 
- Six coaching sessions
 - Competency self-assessment with feedback
 - Personal coaching with a custom plan built for you