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Sidhant Sharma ServiceNow trainer in Gurgaon

Sidhant Sharma

experience 6 yrs of Exp
locationImg IFFCO Chowk Flyover Gurugram, Gurgaon
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CSA & CIS-ITSM Certified ServiceNow Trainer, 5+ yrs IT experience - Admin, ITSM & Development

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I am a ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist - ITSM (CIS-ITSM) with 5+ years of IT experience, currently working as a ServiceNow Developer cum Trainer at VyntraPro Innovations, Gurugram. Earlier I spent 4.5+ years at Infosys working on ServiceNow ITSM modules, ticketing and workflow automation. I hold a BCA in Computer Applications from Guru Nanak Dev University.

I train freshers, working professionals and university students in ServiceNow Administration, ITSM (Incident, Problem, Change, Request, Service Catalog, SLA) and Development/Scripting (GlideRecord, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer, Import Sets, REST integration), along with CSA certification preparation.

Every class is 100% hands-on on the student's own free Personal Developer Instance (PDI). Students build a complete real-world project - the ICU Bank (Net Banking) application - step by step, and get notes, assignments, mock tests and interview preparation. I teach online (Zoom/Google Meet) and in-person in Gurgaon, one-on-one or in batches, and also deliver corporate training on request.

Languages Spoken

Punjabi Mother Tongue (Native)

Hindi Mother Tongue (Native)

English Mother Tongue (Native)

Education

Guru Nanak Dev university 2021

Bachelor of Computer Applications (B.C.A.)

ServiceNow 2024

ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM)

ServiceNow 2025

ServiceNow Certified System Administrator (CSA)

Address

IFFCO Chowk Flyover Gurugram, Gurgaon, India - 122022

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Teaches

ServiceNow Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in ServiceNow Training

6

ServiceNow course

ServiceNow Developer, ServiceNow Fundamantals, ServiceNow Administrator, Fulfiller Training, ServiceNow Implementer

ServiceNow_Administrator

ITSM Administrator, ITOM Administrator

ServiceNow_Developer

CAD (Certified Application Developer)

ServiceNow_Implementer

CIS - ITSM

Teaching Experience in detail in ServiceNow Training

I am a ServiceNow trainer, curriculum designer and program lead at VyntraPro Innovations (Gurugram), running the Vyntraverse skilling and talent division, and I also hold a faculty role at The NorthCap University (NCU), where I deliver an elective on Enterprise Service Management and Digital Workflow Automation on the ServiceNow platform. My training is backed by 5+ years of hands-on ServiceNow development across ITSM, ITOM, GRC and App Engine, and I hold the ServiceNow CSA and CIS-ITSM certifications. I teach both freshers with no prior ServiceNow exposure and working professionals looking to move into development or administration roles. My sessions cover platform fundamentals and administration (CSA), ITSM processes (Incident, Problem, Change, Request, Service Catalog), and developer topics aligned to CAD - GlideRecord, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, integrations and scoped application development. Every module is hands-on: students build on their own Personal Developer Instance (PDI) through step-by-step labs, scenario-based assignments and multi-phase real-world projects, followed by graded assessments and mock interviews. I design the full curriculum myself - recorded sessions, lab guides, assignments and evaluation rubrics - so learners leave job-ready and prepared for certification exams.

Reviews

No Reviews yet!

Teaches

ServiceNow Training

Class Location

Online class via Zoom

Student's Home

Tutor's Home

Years of Experience in ServiceNow Training

6

ServiceNow course

ServiceNow Developer, ServiceNow Fundamantals, ServiceNow Administrator, Fulfiller Training, ServiceNow Implementer

ServiceNow_Administrator

ITSM Administrator, ITOM Administrator

ServiceNow_Developer

CAD (Certified Application Developer)

ServiceNow_Implementer

CIS - ITSM

Teaching Experience in detail in ServiceNow Training

I am a ServiceNow trainer, curriculum designer and program lead at VyntraPro Innovations (Gurugram), running the Vyntraverse skilling and talent division, and I also hold a faculty role at The NorthCap University (NCU), where I deliver an elective on Enterprise Service Management and Digital Workflow Automation on the ServiceNow platform. My training is backed by 5+ years of hands-on ServiceNow development across ITSM, ITOM, GRC and App Engine, and I hold the ServiceNow CSA and CIS-ITSM certifications. I teach both freshers with no prior ServiceNow exposure and working professionals looking to move into development or administration roles. My sessions cover platform fundamentals and administration (CSA), ITSM processes (Incident, Problem, Change, Request, Service Catalog), and developer topics aligned to CAD - GlideRecord, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, integrations and scoped application development. Every module is hands-on: students build on their own Personal Developer Instance (PDI) through step-by-step labs, scenario-based assignments and multi-phase real-world projects, followed by graded assessments and mock interviews. I design the full curriculum myself - recorded sessions, lab guides, assignments and evaluation rubrics - so learners leave job-ready and prepared for certification exams.

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