Effective Communication Skills

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South City Part 2, Gurgaon

Course ID: 39435

South City Part 2, Gurgaon

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About Arunava Sarkar

Employee Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent.

There is therefore a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce. This program is designed to show participants the way to get the best out of a confident, motivated set of employees, and to show them how to motivate that group.
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About the Course

Topics Covered



  1. Assertiveness & Self-Confidence

  2. Business Communication

  3. Communication Strategies

  4. Interpersonal Skills

  5. Public Speaking


Who Should Attend?


Ideal for candidates who want to understand the skills and techniques of the different communication strategies and the importance of effectively utilizing these strategies in different types of business scenarios to further improve the communication flow in the workplace. The candidate must know the basic of English language and should have completed high school / undergraduation. 


Learning Outcomes:


At the end of this program, participants will be able to:



  • Understand what communication is

  • Identify ways that communication can happen

  • Identify barriers to communication and how to overcome them

  • Develop their non-verbal and para verbal communication skills

  • Use the STAR method to speak on the spot

  • Listen actively and effectively

  • Ask good questions

  • Use appreciative inquiry as a communication tool

  • Adeptly converse and network with others

  • Identify and mitigate precipitating factors

  • Establish common ground with others

  • Use “I” messages

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