Priya

CAREER OBJECTIVE
Seeking to leverage my technical and professional expertise to grow in the role of Executive Assistant at your company.

May 2017 â?? Current
Executive Assistant to MD
Imperial Auto Industries (IAI)

Job Responsibilities:
â?¢ Handled, evaluated, documented, and resolved customer issues and inquiries related to customer orders.
â?¢ Assist the MD in tracking key matrices and reports
â?¢ Managing end-to-end daily operations in the MD office
â?¢ Creating impactful business presentations
â?¢ Creating meeting minutes and tracking progress on the same
â?¢ Summarizing data and sharing MIS in prescribed formats
â?¢ Scheduling meetings and tracking MD's schedules
â?¢ Coordinate his travel plan with admin team and keep a tracking of MD's outstation schedules.
â?¢ Verified data entry to ensure accuracy manufacturing inventory via ERP
â?¢ Manage daily team activities and ensure smooth daily operations.
â?¢ Drive team adherence and manage scheduling.

PROFESSIONAL EXPERIENCE

Oct 2012 â?? Nov 2016
Lead â?? Transaction Quality Analyst
IBM India Pvt Ltd. & IBM Daksh Pvt Ltd.

In these 4 years, I have grown from being a Support Analyst to QA Manager with experience in Operations, Quality and Training and Telemarketing. I have worked with Voice, Non Voice, back end, non-technical and Technical process handling level 1, CTS, IMAC, E2E, Email.