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Niraj Raj

Nirman Vihar, Delhi, India - 110092

Niraj Raj

Management Professional with 10+years of experience...

Nirman Vihar, Delhi, India- 110092.

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Overview

I am a Post Graduate professional with specialization in Customer Relationship and Advance CRM. My work profile includes more than 9+ years of work experience in Customer Service. Project Management Certification and Six Sigma certification along with multiple projects handling experience in services like Transition, Process re-engineering and Customer Satisfaction is always a value add to the organization and to my knowledge. I am currently working at a capacity of Sr. Manager Operations with iEnergizer IT Services Pvt Ltd. Leading team size from 100 to 600+ technical resources gives me a diverse hands on experience of the triangle of Customer Interaction Centre (3rd generation of Call Centres) i.e. Operations, Quality and Training. My specialization includes Call Centre management, Vendor Management, Customer Service, Project management (Lean costing) and others

Languages Spoken

Bhojpuri

Hindi

English

Education

EIILM 2011

Bachelor of Science (B.Sc.)

Symbiosis Center for Distance Learning 2014

Master of Business Administration (M.B.A.)

Address

Nirman Vihar, Delhi, India - 110092

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Computer Course classes Overview

Computer Course classes

Class Location

Student's Home

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Online (video chat via skype, google hangout etc)

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Niraj RajDirections

Computer Course classes 3.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Kanban Training 3.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

MS Project Training 3.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Resume Writing Training 3.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Six Sigma Training Classes 3.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Microsoft PowerPoint Training classes 3.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Microsoft Excel Training classes 3.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

MS Office Software Training 3.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

Soft Skills Training Classes 3.0

Class Location

Student's Home

Tutor's Home

Online (video chat via skype, google hangout etc)

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Niraj Raj describes himself as Management Professional with 10+years of experience in Customer Service and Business Analytics.. He conducts classes in Behavioural Training, Computer Course and Kanban. Niraj is located in Nirman Vihar, Delhi. Niraj takes at students Home, Regular Classes- at his Home and Online Classes- via online medium. He has 2 years of teaching experience . Niraj has completed Bachelor of Science (B.Sc.) from EIILM in 2011 and Master of Business Administration (M.B.A.) from Symbiosis Center for Distance Learning in 2014. He is well versed in Bhojpuri, Hindi and English.

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