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Niraj Raj

Management Professional with 10+years of experience...

Nirman Vihar, Delhi, India- 110092.

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Overview

I am a Post Graduate professional with specialization in Customer Relationship and Advance CRM. My work profile includes more than 9+ years of work experience in Customer Service. Project Management Certification and Six Sigma certification along with multiple projects handling experience in services like Transition, Process re-engineering and Customer Satisfaction is always a value add to the organization and to my knowledge. I am currently working at a capacity of Sr. Manager Operations with iEnergizer IT Services Pvt Ltd. Leading team size from 100 to 600+ technical resources gives me a diverse hands on experience of the triangle of Customer Interaction Centre (3rd generation of Call Centres) i.e. Operations, Quality and Training. My specialization includes Call Centre management, Vendor Management, Customer Service, Project management (Lean costing) and others

Demo Class

No

Languages Spoken

Bhojpuri, Hindi, English

Education

Bachelor of Science (B.Sc.) from EIILM in 2011.

Master of Business Administration (M.B.A.) from Symbiosis Center for Distance Learning in 2014.

Address

Nirman Vihar, Delhi, India- 110092.

Computer Course classes Overview

Computer Course classes

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Niraj Raj address

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Computer Course classes
Kanban Training
MS Project Training
Resume Writing Training
Six Sigma Training Classes
Microsoft PowerPoint Training classes
Microsoft Excel Training classes
MS Office Software Training
Soft Skills Training Classes

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Niraj Raj describes himself as Management Professional with 10+years of experience in Customer Service and Business Analytics.. He conducts classes in Behavioural Training, Computer Course and Kanban. Niraj is located in Nirman Vihar, Delhi. Niraj takes at students Home, Regular Classes- at his Home and Online Classes- via online medium. He has 2 years of teaching experience . Niraj has completed Bachelor of Science (B.Sc.) from EIILM in 2011 and Master of Business Administration (M.B.A.) from Symbiosis Center for Distance Learning in 2014. HeĀ is well versed in Bhojpuri, Hindi and English.

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