Himangi S.

I am an aviation and people leadership professional with 15+ years of experience across Emirates Airlines and IndiGo, currently transitioning into Learning & Development. I bring a strong foundation in mentoring, performance management, employee engagement, and service excellence, supported by hands-on exposure to Learning Experience Design, training content development, onboarding, and training evaluation.

My experience includes working with large teams to support behavioral change using customer feedback, NPS, and performance data, combined with structured coaching and mentoring. I bring strong operational context to learning initiatives in high-accountability, customer-facing environments.

I am certified in POSH Train-the-Trainer, Learning Experience Design and NLP, and am exploring L&D, Training, and Capability Development roles in India and internationally.