What is the importance of speaking skills?

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Professional with 30 years experience in Well Known Corporates and Top Education Institutes.

Speaking skills are important because they a) Build connections with customers b) improve our relationship with our manager and co-workers c) Are a tool for language communication.
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How to use the below pattern in english? Could+have+been In the above pattern some times we use "been" & many times we don't use. Example: 1. It could have been better, if you were attended the party. 2. I could have gone to the party. Thanks
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