Lakshmi

Knowledgeable Soft Skills/Communication/Process Trainer with an overall experience of 07 years and 07 months having a sound understanding of needed traits for workplace success and a strong ability to train employees in improving those characteristics.

ï?? Conducting people management sessions for Team leaders and Managers through programs such as YLP(Young Leaders Program) and FLP(Future Leaders Program)

ï?? Organizing training sessions for new joiners on Corporate Etiquette(Campus to Corporate) with evaluations and assessments

ï?? Working on promoting efficiency in English language with the development of the four skills of communication i.e., LSRW (Listening, Speaking, Reading and Writing)

ï?? Developing, engaging forward-thinking training delivery methods to better en-gage the ever-evolving training audience

ï?? Conducting training sessions on E-mail and Phone etiquette along with work place behavioral essentials

ï?? Performing periodic review of training modules, revising the content and developing training curriculum based on the business requirements

ï?? Creating exercises, instructional activities and training assessments that rein-force learning

ï?? Conducting training on Relationship Management Rolesâ?? understanding, adjusting and accepting different roles in life to avoid conflicts

ï?? Contributing to the overall success by identifying ways to continuously improve the learning process

ï?? Identifying SPOCs for training co-ordination from each Business Units and bringing them up as independent trainers for their respective BUs

ï?? Delivering departmental training programs, providing creative, effective class-room instruction throughout the organization across diversified levels of hierarchy

ï?? Liaising closely with process SMEs/TLs to develop programs to gauge know-ledge-shift