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Become a ITIL Certified Person

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Adyar, Chennai

Course ID: 26996

Adyar, Chennai

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₹ 8,500

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MCSA, MCITP, CCNA, CCNP, SQL, CEH, ITIL, Microsoft, Cisco, Exchange Server Certified

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About the Course

The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management that focuses on aligning IT services with the needs of business.

Topics Covered

*Concepts of IT service management
*ITIL Service Lifecycle
*Identifying and Documenting the Services
*Optimizing the Infrastructure
*Value-creation through Services
*Exploring the importance of People, Processes, Products and Partners
*Service Strategy, Design, Transition, Operation
*Continual Service Improvement
*Service Management Functions and Roles

Who should attend

Anyone can attend. Preferably people Minimum 1 Year of IT Experience. Interested towards Service Management.

Pre-requisites

Any IT professional

What you need to bring

None

Key Takeaways

ITIL describes procedures, tasks and checklists that are not organization-specific, used by an organization for establishing a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. ITIL Certification helps to enhance your career.

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