The front office executives needs to learn some etiquette to speak to customers (Preethi & Shilpa). When you call them for an enquiry they say they will check and get back. But they never return the call back even after 3 days. And when called for a follow up on the enquiry they don't feel apologetic but blame the customer that why did you not give a call back. The service is also not as before. I have rated this place as good in the past. But now from last 2-3 times I didn't like the service at all. All their skilled staffs have left. New staffs doesn't know anything. I had gone for ante dandruff treatment, the lady who did the treatment was in hurry and wanted to finish off the process in 15-20 minutes skipping the important steps of treatment. I had to continuously tell what to be done next as I have undergone the treatment at the same place before. That day there was so much of hairfall due to wrong handling of the hair. Very disappointing experience it was.
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