SAP Solution Manager
COURSE CURRICULUM SAP Solution manager
- SAP Solution Manager Overview
- Installation Overview
- Customizing SAP Solution Manager
- IMG structure (Basic and Optional Settings)
- Solution Monitoring
- System Monitoring
- Business Process Monitoring
- Service Desk
- Service Desk Reporting
- Message Processing
- Service Delivery
- Service Plan
- Issue tracking
- Maintenance Optimization
- Early Watch Alert Reporting
- Service Level Reporting
- Solution Reporting
- Service Reporting
- Availability Reporting
- System Administration Reporting
- Solution Manager Diagnostics
- Change Request Management
- SAP Solution Manager â?? Short overview
- SAP Solution Manager Service Desk â?? Basics
- Master data â?? Short overview
- Business-Process â??Service Desk Messageâ??
- Create a message
- Process a messages
- Customizing of processes
- Reporting and monitoring
- Service Desk: additional functions
- Service contract and SLA
- IC Web Client
- ICSS
- Solution data base
- Interfaces to other helpdesk tools
- Roles
- The SAP Solution Manager Concept
- Overview Change Request Management
- Projects and Release Management
- Projects and Change Requests
- Regular Corrections: Process
- Urgent Corrections: Process
- Administration and Test Messages
- Security Concept and Object Locking
- Change Request Reporting
- Managing/Extending Task Lists
- Change Request Troubleshooting
To learn this course -
1) Pay the course fees directly through secured payment gateway by clicking "Pay Now" and relax. After this Uplatz team will take over and get the course conducted for you.
2) If you are based in UK or India, you can directly pay to our respective bank accounts. To do this,
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