Ritikaa

Professional Profile: I am an English Literature graduate with 2.5 years of professional experience in customer service and international voice processes. I have worked with Tech Mahindra in the Amazon International Voice Process, where I handled customer interactions through voice calls and communicated effectively with customers from an international market. With my academic background in English Literature and professional experience in an international voice process, I have developed a strong command of the English language, grammar, vocabulary, pronunciation, comprehension, and verbal communication. My experience has also strengthened my ability to communicate clearly, listen attentively, understand different communication styles, and interact confidently with people from diverse backgrounds. I am a friendly, cheerful, patient, and approachable person who enjoys interacting with children. I can create a comfortable and encouraging learning environment where children feel confident asking questions and expressing themselves. I believe in making learning engaging, simple, and enjoyable while helping students gradually build their confidence in English. Key Skills: Strong command of English Grammar and Vocabulary, Excellent Spoken and Written English, Clear Pronunciation and Verbal Communication, Strong Communication and Interpersonal Skills, Child-Friendly and Approachable Personality, Patience and Active Listening, Ability to Explain Concepts Clearly and Simply, Student Engagement and Confidence Building, Interactive and Encouraging Teaching Approach, Reading, Comprehension, and Writing Skills, Public Speaking and Presentation Skills, Adaptability to Different Learning Styles, Positive Attitude and Classroom Interaction, International Customer Communication Experience, Professional Etiquette and Communication.