Manisha

Years of Experience in Soft Skills Training Classes

3

Years of Experience in Spoken English classes

3

Teaching Experience in detail in Spoken English classes

As a Spoken English trainer for banking professionals, I focused on enhancing communication skills tailored to the financial sector. My teaching experience involved conducting interactive sessions that emphasized fluency, clarity, and confidence in both formal and informal banking contexts. I designed modules that addressed common workplace scenarios such as client meetings, phone conversations, presentations, and cross-departmental communication. Each session included role-plays, pronunciation drills, and vocabulary building exercises relevant to banking terminology. I encouraged participants to practice real-life dialogues, such as explaining financial products, handling customer queries, and delivering service updates. This helped them become more articulate and professional in their verbal interactions. I also incorporated listening comprehension activities using audio clips from banking environments, enabling learners to grasp different accents and respond appropriately. Grammar correction and sentence structuring were part of the curriculum, ensuring that participants could express themselves accurately and confidently. To track progress, I conducted regular assessments and provided personalized feedback. I noticed that many bankers struggled with hesitation and formal tone, so I introduced confidence-building techniques like impromptu speaking and peer feedback. These strategies significantly improved their spontaneity and engagement during conversations. My approach was learner-centered, adapting to the needs of each participant. Whether they were front-office staff, relationship managers, or back-end executives, I tailored the content to suit their roles. I also used digital tools and recorded practice sessions to help learners self-evaluate and improve. Overall, my Spoken English training empowered banking professionals to communicate more effectively, build rapport with clients, and present themselves with greater professionalism. It was rewarding to see their transformation—from hesitant speakers to confident communicators—ready to thrive in a competitive, customer-facing industry.