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ITILTraining and Certification Program, Futureframeworks

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BTM Layout 1st Stage, Bangalore

Course ID: 8343

BTM Layout 1st Stage, Bangalore

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About Mr. Franklin

Mr. Franklin has rich experience of more than 20 years of IT operations, planning, development and project management experience. He is a motivating force of knowledge and expertise on Service Management and IT Governance best practices. An ITIL v3 Expert, ITIL v2 Service Manager, ISO/IEC 20000 Implementer & Internal Auditor, Cobit Certified and Six Sigma Black Belt ..Franklin has co-authored a book, ISO/IEC 20000 Executive's Guide with the ITIL founding brother, Mr. Alan Nance of USA and Dennise Underwood, Former Sr. VP of Gartner, USA.
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About the Course

FutureFrameworks IT Services is a global consulting and training solutions provider in the area of IT Service Management and IT Governance.
We are Providing both Online and Classroom Training.

2-3 Days Classroom Training

ITIL Foundation & Certificate Training
ITIL Intermediate program (Lifecycle Modules, Capability Modules, MALC)
Project Management (PMP®, PRINCE2®, ACPSM, CSM®)
Industry based Case studies, Discussions.

Topics Covered

ITIL v3 2011 Foundation Training

ITIL Intermediate program (Lifecycle Modules,Capability Modules, MALC)

Project Management (PMP®, PRINCE2®, ACPSM, CSM®)

ISO/IES 20000 Training

Industry based Case studies, Discussions.

Who should attend

All Professionals,IT analyst,software engineers,Business,IT Architects,Business developer

Pre-requisites

Candidates who are in the Infrastructure Support, managing IT Service Operations, IT Service Management would be a best fit to qualify.

What you need to bring

anything

Key Takeaways

ITIL Intermediate program (Lifecycle Modules, Capability Modules, MALC)
ITIL Foundation & Certificate Classroom Training
Project Management (PMP®, PRINCE2®, ACPSM, CSM®)
Industry based Case studies, Discussions.

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