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ITIL Foundation and Intermediate Training and certificate

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BTM Layout 2nd Stage, Bangalore

Course ID: 14914

BTM Layout 2nd Stage, Bangalore

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About the Course

ITIL (IT Infrastructure library) Training and Certification is the best training you can opt to improve your employment prospects.

ITIL Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.

Topics Covered

Basics of ITIL
ITIL Concepts
ITIL Implementation
Service Operations
Service Design
Service Strategy
Service Transition
CSI

Who should attend

The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

Pre-requisites

NA

What you need to bring

ITIL manual given by institute

Key Takeaways

ITIL Concepts and their Implementation in day to day working life.

Date and Time

Not decided yet.

About the Trainer

5 Avg Rating

15 Reviews

1 Students

2 Courses

• An overall experience of 25+ years in Banking and IT
• Freelance consultant – Project Management and IT Service Management
• PMP Certified
• ITIL 2011 Expert Level Certified
• APMG and EXIN Accredited Trainer for all ITIL Lifecycle modules and MALC
• Delivered 100+ ITIL and PMP trainings

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