ITIL foundation 100% pass-Bangalore-SkillMetrix

No Reviews Yet

Ejipura, Bangalore

Course ID: 23117

Ejipura, Bangalore

Students Interested 0 (Seats Left 0)

No Reviews Yet

Date and Time

Not decided yet.

Abhijit Rao

Bachelor of Engineering (Production), University of Pune,Certified ITIL V3 Expert,Certified ITIL V2 Manager,? CobiT Foundation Certified

About Abhijit Rao

Profile:
Mr. Rao is an Information Technology Service Management (ITSM)
professional and consultant with over 10 years of experience in the
IT industry, and has focused on architectural IT Service
Management in the past 6 years.
The unique strength of the Approach and Delivery of Mr. Rao is
drawn from his foundation stints of managing the crucial and nosecond-
chance environments in the Financial Institutions Networks
as well as the Newspaper Production Industry. With this merit he
has successfully advised & delivered IT Service Management related projects in the
areas of Strategy, Design, Transition, Operation and Improvement to bring about
immense benefit to the way an Organization delivers an IT Service.
He has assisted clients with their Business Continuity and Disaster Recovery Planning
from performing current state assessments and gap analysis to developing strategies
and solutions as well as implementation. He has co- developed a web-based security
awareness program, and participated in delivering it.
Development of Self-Sustainable ITSM practices for several companies and has acted
as Project Manager for numerous engagements, with staffing, scheduling, deliverables
and budget responsibilities are his expertise. He has assisted clients with policies and
procedures, development analysis & review using ITILv3 and SAS70 (now updated as
Statement on Standards for Attestation Engagements (SSAE) No. 16 ) guidelines.
Has Delivered ITIL Foundation and Intermediate Module trainings for National and
Multinational clients across various geographies
He also has provided clients with Gap Analysis & Assessments, Road maps leading to
ISO 20000 certification, and a variety of Pilot ITSM solutions. Mr. Rao has worked
with internal and external auditors to address findings and assure compliance. He has
assisted clients to comply with ISO 20000 and SAS70 regulations.

Experience
Ensuring Customer delight.
ITSM Best Practices implementation.
Compliance Reviews and Audits of the Design and Implementation of Information
Technology Organization Structure
Policy Development.
Implementing Proactive IT Service Design and Delivery.
No reviews currently Be the First to Review

About the Course

SkillMetrix:ITIL Foundation 100% pass at bangalore-itil training in bangalore-bangalore,ITIL training bangalore,itil foundation certification bangalore,itil foundation certification bangalore,itil foundation certification & training at bangalore,itil foundation certification fee cost at bangalore,itil course at bangalore,itil foundation classes in bangalore,itil foundation,ITIL® Foundation enables you to lay the basis for a complete program of ITIL® exams and obtaining various certificates in IT Service Management. This will show that you take your work according to ITIL® seriously. It will improve your qualifications for working with other ITIL® - certified personnel. The ITIL® Foundation Certificate is a course in which delegates will gain a comprehensive grounding in the aspects of ITIL® service management. Delegates will prepare for and sit the one hour, multiple - choice ITIL® Foundation certificate in service management exam.

Topics Covered

Course Outline

• Service Management as a practice
• The Service Lifecycle
• Key concepts
• Key Principles and Models
• Service Strategy
• Service Design
• Continual Service Improvement
• Processes
• Service Strategy
• Service Design

Who should attend

Target Group:

Individuals who require a basic understanding of the refreshed ITIL® framework and how it may be used to enhance the quality of IT service management within an organization.
• IT professionals that are working within an organization that has adopted and adapted ITIL®, who need to be informed about and thereafter contribute to, an ongoing service improvement programme.
• This may include but is not limited to, IT professionals, business managers and business process owners

Pre-requisites

Prerequisite

There are no formal criteria or prerequisite for candidates wishing to attend an accredited ITIL® Foundation course

What you need to bring

NIL

Key Takeaways

Learning Objectives

• Service management as a practice (comprehension)
• The ITIL® service lifecycle (comprehension)
• Generic concepts and definitions (awareness)
• Key principles and models comprehension)
• Selected processes (awareness)
• Selected functions (awareness)
• Selected roles (awareness)
• Technology and architecture (awareness)
• Competence and training (awareness)

Reviews

No reviews currently Be the First to Review

Discussions

Students Interested 0 (Seats Left 0)

Post your requirement and let us connect you with best possible matches for ITIL Foundations Training Post your requirement now

Enquire

Submit your enquiry for ITIL foundation 100% pass-Bangalore-SkillMetrix

Please enter valid question or comment

Please enter your name.

Please enter valid Phone Number

Please enter the Pin Code.

By submitting, you agree to our Terms of use and Privacy Policy

Connect With SkillMetrix Knowledge Services LLP

You have reached a limit!

We only allow 20 Tutor contacts under a category. Please send us an email at support@urbanpro.com for contacting more Tutors.

You Already have an UrbanPro Account

Please Login to continue

Please Enter valid Email or Phone Number

Please Enter your Password

Please enter the OTP sent to your registered mobile number.

Please Enter valid Password or OTP

Forgot Password? Resend OTP OTP Sent

Sorry, we were not able to find a user with that username and password.

We have sent you an OTP to your register email address and registered number. Please enter OTP as Password to continue

Further Information Received

Thank you for providing more information about your requirement. You will hear back soon from the trainer

UrbanPro.com is India's largest network of most trusted tutors and institutes. Over 25 lakh students rely on UrbanPro.com, to fulfill their learning requirements across 1,000+ categories. Using UrbanPro.com, parents, and students can compare multiple Tutors and Institutes and choose the one that best suits their requirements. More than 6.5 lakh verified Tutors and Institutes are helping millions of students every day and growing their tutoring business on UrbanPro.com. Whether you are looking for a tutor to learn mathematics, a German language trainer to brush up your German language skills or an institute to upgrade your IT skills, we have got the best selection of Tutors and Training Institutes for you. Read more