Our upcoming training is a combined Capability + Lifecycle program covering the syllabus of both tracks in its entirely. The combined program will be of interest to candidates who wish to be certified with a deep level understanding and a management perspective of the ITIL processes and roles.
Topics Covered
Schedule Module
18 - 21 Oct OSA & SO (Operational support and snalysis & Service operation)
08 - 11 Nov RCV & ST (Release control and validation & Service transition)
29 - 02 Dec PPO & SD (Planning, protection and optimization & Service design)
13 - 16 Dec SOA & SS (Service offerings and agreements & Service strategy)
04 - 06 Jan CSI (Continual service improvement)
17 - 20 Jan MALC(Managing across the lifecycle)
Who should attend
The combined program will be of interest to candidates who wish to be certified with a deep level understanding and a management perspective of the ITIL processes and roles.
You have reached a limit!
Thank you for providing more information about your requirement. You will hear back soon from the trainer
Domlur,
Bangalore
15,000
Not decided yet.
Varghese 15/04/2013
Please let me know the details for ITIL Expert Track. I hold foundation certification.