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ITIL Expert/Intermediate program (Capability + Lifecycle track)

Domlur, Bangalore

15,000

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About the Course

Our upcoming training is a combined Capability + Lifecycle program covering the syllabus of both tracks in its entirely. The combined program will be of interest to candidates who wish to be certified with a deep level understanding and a management perspective of the ITIL processes and roles.

Topics Covered

Schedule Module
18 - 21 Oct OSA & SO (Operational support and snalysis & Service operation)
08 - 11 Nov RCV & ST (Release control and validation & Service transition)
29 - 02 Dec PPO & SD (Planning, protection and optimization & Service design)
13 - 16 Dec SOA & SS (Service offerings and agreements & Service strategy)
04 - 06 Jan CSI (Continual service improvement)
17 - 20 Jan MALC(Managing across the lifecycle)

Who should attend

The combined program will be of interest to candidates who wish to be certified with a deep level understanding and a management perspective of the ITIL processes and roles.

Pre-requisites

ITIL foundation certification

What you need to bring

ITIL foundation Certificate

Key Takeaways

Accredited courseware

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Varghese 15/04/2013

Please let me know the details for ITIL Expert Track. I hold foundation certification.

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About the Trainer

Santhosh Babu

ITIL Expert, PMP, Six Sigma Black Belt

Has trained over 3000 participants from various IT organizations.

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