Our Training for Hospital Employees program delivers proven methods that will provide insight into how human behaviour affects individual customer needs and will enable any hospital employee to provide lasting customer satisfaction.Participants who attend this session will learn the
methods required to ensure that every person who visits a hospital, be it a patient or a visitor, leaves as a satisfied customer.
Topics that will be covered:
1.Importance of Grooming & Finishing
3.Time & Stress Management
4.Importance of Body Language
6.Interpersonal Skills & Team building