Importance: Our Training for Hospital Employees program delivers proven methods that will provide insight into how human behaviour affects individual customer needs and will enable any hospital employee to provide lasting customer satisfaction.Participants who attend this session will learn the methods required to ensure that every person who visits a hospital, be it a patient or a visitor, leaves as a satisfied customer.

Topics Covered

Topics that will be covered: 1.Importance of Grooming & Finishing 2.Goal Settings 3.Time & Stress Management 4.Importance of Body Language 5.Patient Satisfaction 6.Interpersonal Skills & Team building 7.Communication Skills.

Who should attend

Students Doctors etc

Pre-requisites

1-2-1 session will be conducted.

What you need to bring

oneself

Key Takeaways

Certificate of completion.