Gagana P.

I am a certified Soft skills and Corporate Trainer, Certified Public Speaker, and Certified Aviation mentor. Professional with nearly 14 years of progressive experience in facilitating in-flight operations accompanied by hospitality management, public relations, staff development, and customer service excellence with diverse roles distinguished by commended performance. I have a proven track record of training delivery and learning & development programs for over ten years. Most recently, I served as a Cabin Services Director and Instructor at the international 5-star Airline "Qatar Airways" for over ten years. Have trained over 500 flight attendants of different levels and various stakeholders (including managers) with a cent per cent positive outcome.