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Conflict Management

J P Nagar, Bangalore

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About the Course

Telephone / Cell Phone Etiquette
?Factors enhancing telephonic communication
?Do’s and Don’ts of telephonic communication
?E-Mail Etiquette
?Dos & Dont of E-mail Etiquette
?Drafting of E-Mail

Topics Covered

Introduction Setting Expectations
?Cause and effect of conflicts
?How do I handle conflict?
?Techniques of handling conflict
?Finding common ground
?Stages in Conflict
?Establishing the 5 stages of conflict
?The need to become more assertive
?How can we stop conflict escalating?
?Changing our understanding of the situation
?Review of the key messages on conflict management

Who should attend



This Will Be 1-2-1 Session

What you need to bring

One Self

Key Takeaways

Completion Of Certificate
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Date and Time

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cash back100% Money Back Guarentee

About the Trainer


Makeup & Styling consultant

Specialized in this session for more than 8 yrs.
Seats Left-

Students Interested 0

Course Id: 12569