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Conflict Management

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J P Nagar, Bangalore

Course ID: 12569

J P Nagar, Bangalore

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Date and Time

Not decided yet.

Jal

Makeup & Styling consultant

About Jal

Specialized in this session for more than 8 yrs.
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About the Course

Telephone / Cell Phone Etiquette
?Factors enhancing telephonic communication
?Do’s and Don’ts of telephonic communication
?E-Mail Etiquette
?Dos & Dont of E-mail Etiquette
?Drafting of E-Mail

Topics Covered

Introduction Setting Expectations
?Cause and effect of conflicts
?How do I handle conflict?
?Techniques of handling conflict
?Finding common ground
?Stages in Conflict
?Establishing the 5 stages of conflict
?The need to become more assertive
?How can we stop conflict escalating?
?Changing our understanding of the situation
?Review of the key messages on conflict management

Who should attend

Teachers,Managers,Students,Housewives

Pre-requisites

This Will Be 1-2-1 Session

What you need to bring

One Self

Key Takeaways

Completion Of Certificate

Reviews

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Discussions

Students Interested 0 (Seats Left 0)

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