Importance of communication skills is not only limited to management field or organizations. In almost every aspect of our life or in a relationship, effective communication is needed.
Given the importance of communication skills in both the personal and the corporate world, any individual who want to make progress with their life should develop this important skill.
Much of what we try to communicate—and
others try to communicate to us—gets
misunderstood, which can cause conflict and frustration in personal and professional
relationships. By learning these effective
communication skills, you can better connect with your spouse, kids, friends, and co-workers.
*Critical Elements of Effective Communication:
Role of face to face communication
?Essential listening and questioning techniques
Communicate with impact
5 guiding principles of communication
The key concepts in communication
Maximize your verbal and visual communication skills
Speak fluently and confidently even under stress
Understanding the difference between assertive &
Telephone / Cell Phone Etiquette
Factors enhancing telephonic communication
Do’s and Don’ts of telephonic communication
Dos & Dont of E-mail Etiquette
Drafting of E-Mail