This comprehensive two day Assertiveness training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.
You will gain the tools and techniques to boost your confidence and build your self-esteem.
•Understanding Different Styles of Behaviour.
•Recognizing Your Own Style and Behaviours
•Why do People Behave the Way They Do?
•Assertive, Persuasive and Positive Communication.
•Your Ongoing Assertiveness Development