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Communication Skills & Social Etiquette : 2 days workshop on 18/1/2014 & 19/1/2014

Communication Skills & Social Etiquette : 2 days workshop on 18/1/2014 & 19/1/2014

J P Nagar, Bangalore


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About the Course

Importance of communication skills is not only limited to management field or organizations. In almost every aspect of our life or in a relationship, effective communication is needed.
Given the importance of communication skills in both the personal and the corporate world, any individual who want to make progress with their life should develop this important skill.

Topics Covered

Critical Elements of Effective Communication :
Role of face to face communication
Handling Conversation.
Essential listening and questioning techniques
Positive communication
Communicate with impact
5 guiding principles of communication
The key concepts in communication
Maximize your verbal and visual communication skills
Speak fluently and confidently even under stress
Understanding the difference between assertive & aggressive communication
Social Etiquette :
Telephone / Cell Phone Etiquette
Factors Enhancing Telephonic Etiquette
Do's and Don'ts of Telephonic Etiquette
Factors enhancing email etiquette
Do’s and Don’ts of email etiquette
Drafting of E-Mail
Understanding of Email policies(as per company standards )
E-mail features and security
Learn to write for the reader, starting with effective subject lines
Understand 'netiquette'
Master the inbox using some core principles and email functions

Who should attend

Individuals from age 17 to 50


This will be group session
Methodology of the training,combination of :
Case Studies, Role Plays, Games,Activities and Audio and Video Clips along with PowerPoint Presentations in order to make the process of learning at least 70%
Timings : 10:00 AM to 4:00 PM.

What you need to bring

FAQ'S relevant to the topic.

Key Takeaways

Certificate of completion.
Lots of confidence & positive attitude.
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Date and Time

Not decided yet.

cash back100% Money Back Guarentee

About the Trainer


Makeup & Styling consultant

Specialized in this session for more than 8 yrs.
Seats Left-

Students Interested 0

Course Id: 14646