Lesson 1: Personal Computer Components Topics: • Personal Computer Components • System Unit Components • Storage Devices • Personal Computer Connection Methods

Lesson 2: Operating System Fundamentals Topics: • Personal Computer Operating Systems • Windows User Interface Components • Windows File System Management • Windows System Management Tools

Lesson 3: PC Technician Professional Best Practices Topics: • Tools of the Trade • Electrical Safety • Environmental Safety and Materials Handling • Perform Preventative Maintenance • Diagnostics and Troubleshooting • Professionalism and Communication

Lesson 4: Installing and Configuring Peripheral Components Topics: • Install and Configure Display Devices • Install and Configure Input Devices • Install and Configure Adapter Cards • Install and Configure Multimedia Devices

Lesson 5: Installing and Configuring System Components Topics: • Install and Configure Storage Devices • Install and Configure Power Supplies • Install and Configure Memory • Install and Configure CPUs • Install and Configure System Boards

Lesson 6: Maintaining and Troubleshooting Peripheral Components Topics: • Troubleshoot Display Devices • Maintain and Troubleshoot Input Devices • Troubleshoot Adapter Cards • Troubleshoot Multimedia Devices At the end of this course, students will be able to: • Identify the components of standard desktop personal computers. • Identify fundamental components and functions of personal computer operating systems. • Identify best practices followed by professional personal computer technicians. • Install and configure computer components. • Install and configure system components. • Maintain and troubleshoot peripheral components. • Troubleshoot system components. • Install and configure operating systems. • Maintain and troubleshoot installations of Microsoft Windows. • Identify network technologies. Course Outline 2

Lesson 7: Troubleshooting System Components Topics: • Troubleshoot Storage Devices • Troubleshoot Power Supplies • Troubleshoot Memory • Troubleshoot CPUs • Troubleshoot System Boards

Lesson 8: Installing and Configuring Operating Systems Topics: • Install Microsoft Windows • Upgrade Windows • Add Devices to Windows • Optimize Windows

Lesson 9: Maintaining and Troubleshooting Microsoft Windows Topics: • Operating System Utilities • Maintain Microsoft Windows • Troubleshoot Microsoft Windows • Recover Microsoft Windows

Lesson 10: Network Technologies Topics: • Network Concepts • Network Communications • Network Connectivity • Internet Technologies

Lesson 11: Installing and Managing Network Connections Topics: • Create Network Connections • Install and Configure Web Browsers • Maintain and Troubleshoot Network Connections

Lesson 12: Supporting Laptops and Portable Computing Devices Topics: • Laptop and Portable Computing Device Components • Install and Configure Laptops and Portable Computing Devices • Maintain and Troubleshoot Laptops and Portable Computing Devices

Lesson 13: Supporting Printers and Scanners Topics: • Printer and Scanner Technologies • Printer and Scanner Components • Printer and Scanner Processes • Install and Configure Printers and Scanners • Maintain and Troubleshoot Printers and Scanners

Lesson 14: Personal Computer Security Concepts Topics: • Security Fundamentals • Security Protection Measures • Data and Physical Security • Wireless Security • Social Engineering

Lesson 15: Supporting Personal Computer Security Topics: • Install and Configure Security Measures • Maintain and Troubleshoot Security Measures