Meet Vijay R, a ServiceNow Trainer from Hyderabad

Vijay R is a ServiceNow Trainer from Hyderabad, who has completed his Bachelors of Technology from Jawaharlal Nehru Technological University, in 2008. He has ten years of experience in the IT industry, where he spent 6+ years in administration and Development. He now trains students in ServiceNow and CISSP. ServiceNow is a cloud-based business platform, that automates IT Business Management. CISSP stands for Certified Information System Security Professional. It is a certification for information security, which reflects the qualities of information security professional.

Our heartiest congratulations to Vijay!

vijay R

Here is an excerpt from the interview with Vijay.

Q1. When and how did you start as a ServiceNow trainer?

Ans: I started training students in ServiceNow, in 2016. I opted for this field as a trainer because I have always been passionate about teaching. I have never looked back since then.

Q2. What skills are required to become a ServiceNow trainer?

Ans: ServiceNow is an ISTM tool. If you want to become a successful ServiceNow trainer, then you need to have good knowledge of the ITIL Framework and a basic understanding of Javascript.

Q3. What do you think makes you stand out from other ServiceNow trainers on

Ans: I believe in teaching students using practical and real-time scenarios, rather than just the theory. I m friendly with my students, because of which they often reach out to me to clarify their concerns after the session. I believe that it is my responsibility to ensure my students build a successful career, based on the topics learnt during the course of the training.

Q4. How did you come across

Ans: I was introduced to UrbanPro by my brother. Since then, UrbanPro has been very supportive and positive in their response.

Q5. What was the turning point in your career?

Ans: Three years after I started my career as an Analyst, I was advised by my Manager to learn ServiceNow. He considered me a part of ServiceNow projects. This was the turning point in my career as I haven t looked back since then.

Q6. How did help you expand your teaching classes?

Ans: I personally like UrbanPro s approach to filtering the fake enquires and sending an immediate notification when someone is looking for training. Also, I see they are coming up with initiatives like ranking, scoring etc., which are a few impressive factors to consider. These help keep the tutor motivated.

Q7. What percentage of your work comes from

Ans: About 50% of my work comes from

About Vijay R

Vijay R is a ServiceNow trainer from Hyderabad. He has over a decade of experience in the field of IT. He not only trains students on ServiceNow but also on CISSP. He is a passionate trainer, who strives to provide the best quality training to his students.

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