Arshad Hussain

17 + years of vast experience in the customer service Industry, currently, working as a Managing Director with a start up TMC owned by me.

I want to share my knowledge and experience with fresherâ??s who are looking to make careers in call centers or any domain in the customer service industry. Would, love to work as a freelance Trainer Part Time.

Can give training and develop young professionals on the following

Communication skills
Interpersonal skills
Soft skills
Customer service
Attitude and Etiquette in customer care
Leadership skills
Selling skills
Self-confidence, etc

Personal Skills:

Excellent communication and Interpersonal skills
Vast knowledge and Experience of Customer Service excellence
Selling skills
Training skills
Leadership
Business Development
Client management
Quality Assurance
Customer dedication
Strategic planner
Goal setter, planner and execution etcâ?¦