Eisha D.

I am a self-driven techno-commercial professional with 12+ years of experience in Product Analyst, IT Project/Program Management, Transition, Transformation, Business Analyst, and Scrum master roles with basic qualifications as MBA and BE(Electrical). Work with business and technical teams, both on-site and offshore, to create business deliverables such as Process Maps, Business Requirements, Functional Requirements (including Use cases), User Stories and User Acceptance Tests
Work with business and technical teams to support the development of Technical Requirements
Participate in workshops with business stakeholders to develop requirements
Work closely with business, development, project management, and quality assurance teams in the overall delivery of solutions. Support change requirements through accurate impact analysis and change specifications. Ensure quality through adherence to and supporting processes and procedures, including the maintenance of documentation on shared file systems
Provide support to other business analysts, business process owners and project managers to help drive business initiatives. Contribute to improvements to our client's Business Analysis documentation and methodologies.
Understand business goals and strategy, perform competitor analysis, understand business rules, legislation, and constraints.
Requirement’s definition and elicitation techniques, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product.
Create compelling screen flows, rapid prototypes, layout patterns, wireframes to assist in requirements interpretation. Define Epics and write user stories in Jira and track the sprint and product backlog. Coordinate with BAs from other streams to do impact analysis. Constantly work on Feedback received during product demos to improve the product. Communicate complex ideas, requirements, and solutions clearly, articulately, and effectively, using the most appropriate tools, methods. Communication and presentation of rationale. Handled projects from different technologies. Salesforce CPQ, ServiceNow, AWS, Angular, UI/UX, UiPath Java, Payments end to end, Mobile app and web application.