Identity1. Worked as a freelance trainer & facilitator for Tech Mahindra, Cognizant, Bajaj Allianz, Sungard, Patni Computers, Cybage, Symbiosis Law School, MIT-SOM, Ador Welding, Mainland China, Moze College, Adani Group, Modern College
o Induction - company profile, code of conduct
o Spoken English – grammar, pronunciation, vocabulary
o Interview skills; Creative thinking, Leadership
o Time and Stress management
o Transition to corporate life
2. Volga Services Pvt. Ltd, Pune - Manager HR
o Talent Acquisition
• Designed policies for recruitment, selection & administration
• Joining process– identity cards, bank accounts, document checks, reference check, mediclaim
• Conduct recruitment drives with consultants
o Compensation and benefits, payroll processing, HR administration, attendance
o Grievance handling
o Induction, training and development
• Orientation program towards company policies, code of conduct and drive trainings for communication skills, business etiquettes, soft skills etc.
• Training calendar
• Setting quality standards and employee incentive programs
• Performance appraisal management
• Voice and accent
o Employee separation process- exit interview, feedback, non-disclosure agreement.
o Maintaining employee database
3. MIRC Electronics Limited – ONIDA, Mumbai - Microwave Division
Senior Executive
o Training & Development
• Leading an all India team of customer service executives (CSE),
• Responsible for continuous education and training of employees on feature increments in models.
• Training branch office executives across India and manufacturing plant employees to help them appreciate the product being manufactured.
• Responsible for training and customer service executives across India on product functionality and recipe preparation
• Designed presentations for training
• Conceptualization to realization of special modules and manuals for new microwave models
o Talent Acquisition
• All India recruitment & training of CSE
• Joining process & separation process for CSE
o Leading research & development team towards developing new recipes, corresponding time and other machine settings
o Payroll & Attendance
• Evaluation of tasks of CSE team and processing their payroll
• Coordination with all the branches for CSE leave approval and daily attendance
• Synchronizing monthly attendance from various locations for salary release
4. Amway India Enterprises, Mumbai - Executive Training
o Training distributors and customers regarding Amway products
o Prepared training materials, Promotion drives, Leadership training
5. Coaching Classes - Instructor/Facilitator
o Spoken English – grammar, pronunciation, vocabulary
o Leadership, Personality Development
5. MMF Systems Pvt. Ltd, Pune - Associate HR
o Induction, training and development
o Talent Acquisition, Attendance & Payroll
o Behavior and soft skill training
• Cross cultural sensitivity
• Communication skills – verbal, non verbal
• Interpersonal skills, value lab, customer service orientation, etiquettes
• Fish philosophy
• Business writing and presentation skills
o Health & Hygiene; Hospitality
o Train the trainer; Content Development for various trainings
Certified
