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IdentityAn articulate, competent and confident professional, who has an in-depth understanding of business development principles. I’am able to think creatively from both a product and commercial perspective, and possesses the unique experience of having previously worked in a startup environment with a determined marketing professional who is able to sell a variety of high end services in a competitive environment. Right now looking for a rewarding position that offers the chance to play a key role in business development, operations &marketing.
• Sound expertise in sales
• Excellent written and verbal communication skills
• Good communicator
• Strong Presentation skills
• Persuasiveness – Know-how to demonstrate, promote and sell
• Goal-oriented
• Strong networking skills
• Negotiating skills
• Good Judgment
• Decision making
• Superb organization skills
• Good communicator
• Ability to prioritize independently
• Decision Maker
• Project management abilities
• Willing to stretch extra hours to complete assigned work.
• Developing Infra service proposal responses that lead to winning new business.
• Managing the day to day operations, ensuring excellence in Client interactions and efficient Front Office operations to ensure complete satisfaction of Domestic & International Clients tuned for the best in the service sector.
• Closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Dealing with companies for vendorship of projects & negotiating price.
• Assuming full responsibility for accurate and complete populating proposal contents as required by deadlines, including proper review and edits to technical documents.
• Identifying new ideas by researching industry and related events, publications, and announcements & tracking individual competitors and their accomplishments.
• Taking feedback from the Client and sharing with Production Manager and also taking feedback from the Production Manager of each and every employee performance.
• Developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.
• Ensuring all pursuit materials and following defined standards and have a consistent look-and-feel when compared to other competitors.
• Preparing call center performance reports by collecting, analyzing, and summarizing data and trends.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Taking Each and Every employee feedback from the Production Managers and use to Discuss with them for best performance of each and every employee and Updating the same for the Management.
• Planning, directing and coordinating various aspects of Process with Production & Team leaders.
• Providing resources include infrastructure, human resources and work environment for new Projects.
• Contributing to the development and maintenance of professional documentation, templates and style guides as per standards.
• Ensure the delivery, efficiency of service provided to the client with good accuracy.
• Conducting Management review meetings and review the results of the actions taken.
• Review performance of Team Leads and KPI.
• Liaising with different practice and delivery team in creation of sales presentations for client meetings.
• Languages Known: Telugu, English, Hindi, Tamil, Malayalam
Certified
