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SAP CRM TECHNICAL ONLINE TRAINING

Online Instructor led Course

Platform: Through GOTO Meeting

FREE

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About the Course


SAP CRM Technical Online Training is offering at Glory IT Technologies. CRM by nature is a business process driven solution. It is crucial that you must acquire basic understanding of the business processes, in order to develop a technically correct solution.

The key functions in SAP CRM are related to the fields of marketing, sales and service.The SAP CRM contact channels are the Interaction Center, Web Channel (e-commerce), Field Applications (for example, Mobile Sales) and partner channel management.SAP CRM provides leading front office functions and end-to-end industry-specific processes via marketing, sales, service and various other channels.SAP CRM can be integrated into the NetWeaver portal, provided that you have implemented a portal strategy.

Topics Covered

Overview of SAP CRM
Architecture and evolution of SAP CRM
Functionality overview of SAP CRM
CRM Business Partner Master data
CRM Product Master Data
Business Transaction customizing
SAP CRM 7.0 Ehp 1 Features
Introduction to OOABAP
Classes
Inheritance
Interfaces
Polymorphism
Business Transaction Programming/ One order Framework
Function Modules for Reading Business Transactions
Identifying relevant FM
Coding using the FM
Function Modules for Modifying the Business Transactions
Identifying relevant FM
Coding using the FM
Function Modules for saving Business Transactions
Error/Message Handling
Message Logging FMs
Programming using Messaging FMs
Logging the messages
Searching for messages
Deleting the messages
Business Addin s in CRM and Programming BADI
Techniques for Finding Appropriate BAdi
Implementing a BADI
Action Profile BADI
Introduction to Business Server Pages
Architecture of Business Server Pages
Components of a Business Server page
Controllers
Business Server Page
Page with flow logic
View
Page Fragment
Navigation structure
Application Class
MIME Objects
Page Attributes
Layout
Event Handlers
BSP Programming models
Basic Model
MVC approach
Debugging BSP Applications
CRM Web UI Basics CRM 7.0
UI Concepts
Web UI Architecture
Business Roles customizing
Navigation Bar customizing
WebUI Component Work bench
WebUI Component Concept
Elements of WebUI Component
Component Controller
Custom Controller
Views
View Controller
Context
Context nodes
Runtime Repository
UI Configuration/ personalization
Enhancing webUI components
Transaction launcher
GUI Transactions
URL - Non BSP
URL - BSP
Logo Customizing
CRM Web UI Technical CRM 2007
GENIL Model Browser
GENIL BOL Browser
Component Context
View Context Class
Context Nodes
Attributes
Getter and Setter Methods
BOL Programming Basics:
Objects in BOL Programming
Classes and Interfaces in BOL Programming
Setting UP BOL Service
Accessing Component Sets and Components
Query execution - Query Services
Accessing the BOL entities/Fields
Using BOL Collections
BOL Transaction Programming
Creating Transaction entities
Accessing Transaction entities
Modifying Transaction entities
Defaulting the field values
Creating a Custom Component
Creating a view
Making a view Configurable
Creating a View set
Creating a context node
Event Handlers
Inbound and Outbound Plugs
Navigation maintenance

Who should attend

For Online Training classes it can be any one who has a passion towards learning online training courses

Pre-requisites

Any thing that student should attend the class

What you need to bring

these are online classes"

Key Takeaways

sap crm technical online training
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About the Trainer

SrinivasGlory picture
We stay with you until you get the results you want. If you really interested, please let me know . We will arrange the Demo Session, Feel Free to call us any time

Thanks & Regards
Srinivas
Glory IT Technologies
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Course Id: 9317