Salesforce Admin

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Course type: Online Instructor led Course

Platform: Online

Course ID: 45395

Course type: Online Instructor led Course

Platform: Online

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About Sunny

Professional Summary:
- 3 Years of experience of Sales force Administrator and Developer
- Expertise in Sales force platform & skilled in Customized & Standard Objects like Accounts, Contacts, Opportunities, Products & Cases, Leads, Campaigns, Reports & Dashboards as per client's requirement.
- Experience in Administrative activities i.e. Creating Users, Role Hierarchy, Sharing Rules, Custom Profiles
- Created multiple Public Groups, Private Groups to pave way for communication for various sections users on Sales force platform
- Created Page Layouts, Search Layouts to organize fields, custom links, related lists, and other components on a Record Detail & Edit Pages
- Implemented Pick lists, Dependent Pick Lists, Lookups, Validation & Formula fields to the Custom Objects.
- Primarily worked on Apex, visual force pages, Triggers
- Handling the Production Issues reported by the business users and provides the Appropriate Solution.
- Assist with bulk imports and exports of data into Salesforce.com using Apex Data Loader
- Expert in Generating and Analyzing Custom Reports and Dashboard for Management and various business unit personnel to provide detail information on Key Performance Indicators.
- Strong analytical, diagnostic and troubleshooting skills and ability to work in a fast-paced and team-oriented environment.
- Self motivated& goal-oriented with good communication skills and high degree of commitment, creativity, resourcefulness and optimism.
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About the Course

Salesforce course content:
ADMIN


Introduction to CRM:
Why CRM?
Introduction to Cloud Computing & Salesforce.com
Cloud Computing - Overview
What is Software-as-a-Service (SAAS)?
What is Platform-as-a-Service (PAAS)?
What is Infrastructure-as-a-Service (IAAS)?
What is Salesforce.com?
Salesforce.com CRM Editions
Salesforce Architecture â?? Cloud Computing is a Better Model Multi-tenant
Salesforce Editions / Pricing
Salesforce.com Navigation - Overview:
Salesforce Certifications
Certified Force.com Developer(401)
Certified Administration (201)
Certified Advanced Force.com Developer(501), etc.,
Database Introduction:
Database Model - Object Creation
Salesforce Building Blocks
Standard Objects
Create custom Objects
CRM functionality in Salesforce and use of standard objects
Custom Objects Vs. Standard Objects
Create custom Fields
Create custom Tabs
Types of Tab:
Standard Objects â?? Account, Contacts, Leads, Campaigns, Opportunities etc.,
Custom object Tabs
Web Tabs
Visual force Tabs
Custom Application:
Limitations
Field Creation and its Relationships a. Different Data types
Standard Data types :
Text, Email, Number, Currency, URL, Text Area.
Storage Limitations
Read only Data types:
Auto Number, Formula and Rollup summary
Rollup summary Operations
Sum(), Min(), Max() and Count
Relational Data types:
Lookup Vs. Master - Detail Relationship
Limitations
Required, External Id, Default Value and Unique fields


Salesforce Application elements: Home Page, Tabs, Tab Home Pages, Detail Page, Side Bar, Apps, Record


Page Layouts:
Defining Page layouts
Field order changes
Adding custom buttons

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