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OTRS Tool

Online Instructor led Course

Platform: Skype ,google handout,

1,000

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About the Course


OTRS (Open Technology Real Services) is one of the leading open source ticketing systems in the IT industry. We have expert knowledge of the OTRS platform we can now offer OTRS support for other organizations. Our OTRS consultants are experts when it comes to OTRS. We can provide you basic OTRS support as well as heavy customizations. Below are some of the features we can provide

Topics Covered

• Complete installation and configuration
• Rebranding for your organization
• Training
• Customization
• Complete interface integration with your current tool
• Email notifications, communication and management
. All Administrator Training

Who should attend

Fresher and experience IT Course

Pre-requisites

Basic ideal unix,perl ,mysql, helpdesk,

What you need to bring

Internet for online

Key Takeaways

OTRS ,ITSM
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About the Trainer

Kalyanachakravarthy M P picture
4 years IT Experience
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Students Interested 0

Course Id: 20581