Signup as a Tutor

As a tutor you can connect with more than a million students and grow your network.

BPO Training in Noida Sec 62

No Reviews Yet

sector 62, Noida

Course ID: 27306

sector 62, Noida

Students Interested 2 (Seats Left 0)

₹ 6,000

No Reviews Yet

Date and Time

Not decided yet.

Ashish Ghosh

MA English

About Ashish Ghosh

Worked as English Trainer for following companies:
HCL Technologies
Dimensions Staffing and Training Solutions
(Wipro Process)
Jettwings Institute of Aviation & Hospitality
No reviews currently Be the First to Review

About the Course

We offer the largest, pan-domain Certification programs for BPO professionals. Smarttalk is treated as qualification benchmarks for different BPOs and call centers all over India. We have created a powerful new way to build the employability of youths in all major BPOs. We train our candidates in various required aspects of BPOs like CRM, telephonic etiquettes etc.

Topics Covered

COURSE CONTENTS

1. Customer Relationship Management
2. Concept of Ics
3. Telephonic Etiquettes
4. Communication Skills
5. Barriers to effective Communication Skills
6. Listening skills
7. Listening v/s hearing
8. Insight into BPO Concept in India
9. Working of BPO & Call Centers
10. Types of Call Centers.

Who should attend

This course is the most suitable course for those who would like to work in BPO industry or in a Call Center and also want to learn the skills through which they will be able to work well in the BPO industry.

Pre-requisites

Working knowledge of English Language.

What you need to bring

Notepad and Pen.

Key Takeaways

1. Training through certified “Expert” trainer.
2. A real systematic path through daily Itineraries.
3. Copyrighted techniques in 164 countries.
4. Assessment pre/post test.
5. 2 Books + 1 Software.
6. After course, certificate will be provided by an ISO certified company.

Reviews

No reviews currently Be the First to Review

Gallery (1)

Video

Spoken English Training Noida Sector...

Discussions

Students Interested 2 (Seats Left 0)

₹ 6,000

Post your requirement and let us connect you with best possible matches for Spoken English classes Post your requirement now
₹ 6,000 Enquire

Enquire

Submit your enquiry for BPO Training in Noida Sec 62

Please enter valid question or comment

Please enter your name.

Please enter valid Phone Number

Please enter the Pin Code.

By submitting, you agree to our Terms of use and Privacy Policy

Connect With Smart Talk

You have reached a limit!

We only allow 20 Tutor contacts under a category. Please send us an email at support@urbanpro.com for contacting more Tutors.

You Already have an UrbanPro Account

Please Login to continue

Please Enter valid Email or Phone Number

Please Enter your Password

Please Enter valid Password or OTP

Forgot Password? Resend OTP OTP Sent

Sorry, we were not able to find a user with that username and password.

We have sent you an OTP to your register email address and registered number. Please enter OTP as Password to continue

Further Information Received

Thank you for providing more information about your requirement. You will hear back soon from the trainer