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"Call Center Communication Skills" is no longer available

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Nizampet, Hyderabad

Course ID: 4344

Nizampet, Hyderabad

No Reviews Yet

About the Course

The class is about telecommunication skill. Telephone etiquette in Business communications.

Topics Covered

Basic Telecommunication skills
Voice Modulation
Controlling the call
Understanding the caller
Caller Types
Customer Service
Sales Call
Cold calling

Who should attend

Call center jobseekers
Sales People
Employees who often make Telephone conversation with clients


Fluency in English

What you need to bring

Notebook and Pen

Key Takeaways

Good telecommunication skills

Date and Time

Not decided yet.

About the Trainer

Avg Rating




Bindumadhavi P

MBA from IIT Kanpur

Trained various B School Students, guided Insurance agents in making sales call at ICICI Prudential life insurance.
Trained ICICI Bank probationary officers


No reviews currently


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