ISO awareness

18/04/2018 0 0

ISO 9001:2015 identifies only one document as “normatively referenced” and “indispensable for its application”:

ISO 9000
Quality management systems—Fundamentals and vocabulary

The essential background for the proper understanding and implementation of
ISO 9001
ISO 9001

Quality management systems-Requirements

Requirements aimed primarily at giving confidence in the products and services.

an organisation provides, thereby improving customer satisfaction

ISO 9004
Managing for the sustained success of an organization—
A quality management approach

Guidance for organisations that choose to progress beyond ISO 9001 requirements to address

a broader range of topics that can lead to continual improvement of the organisation's overall performance

Examples of new, revised or removed terms of ISO 9001
Interested party
Risk
Risk-based thinking
Provider
Documented information
Effectiveness
Competence

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