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The Executive - A portal to jobs in the service industry

Dwarka, Delhi

65,000

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About the Course


An International environment filled with group discussions enhancement of communication and life skills computed along with office managerial and public relations training opening job opportunities within the service industry

Topics Covered

Course Curriculum


PART 1 – PERSONALITY DEVELOPMENT, GROOMING

Unit 1.
- Package of Personality Development
Unit 2.
- Leadership
Unit 3.
- Interpersonal Relations
Unit 4.
- Communication in organizations
Unit 5.
- Stress Management
Unit 6.
- Group Dynamics and Team Building
Unit 7.
- Conflict Management
Unit 8.
- Performance Appraisal
Unit 9.
- Time Management
Unit 10.
- Motivation


PART 2 - GROOMING

UNIT- 1
- Importance of Grooming
- Grooming and Uniform Regulations
- Dress Code: Business Casual
- Skin Treatment & Consultation
UNIT- 2
- Hygiene
- Home Remedies
- Treatment of Hands & Nails
- Body language





UNIT - 3
- Diet and Nutrition Chart
- Exercise & Physical Fitness
- Measurement Chart (weight & height)


UNIT - 4
- Make-up- Make Over & Practice Sessions
- Fine Dining
- Sanitation & Safety
- Life Style Management- Health & Nutrition

PART 3 BUSINESS ENGLISH LANGUAGE & COMMUNICATION
UNIT- 1
- Parts of Speech
- Phrasal Verbs
- Idioms & Phrases
UNIT - 2
- Letter Writing Format
- Letters of Blood Relation & Friends
- Official Letters and Orders
UNIT?3
- Business Communication : Nature and process, forms of communication, role of
communication, Skills in business, communication networks, barriers to
communication
UNIT?4
- Communication Skills: Listening skills ,cognitive process of listening, barriers to
listening, reading skills, speaking skills, public speaking, voice modulation and
body language

UNIT?5
- Written Communication :Types, structures and layout of business letters;
preventative letters, Sales letters, claim letters, employment letters, writing memo, notice and circular
-
UNIT - 6
- Complaints and Adjustments
- Letter of Editors
- Collection & Circular letters
- Applications

UNIT -7
- Application for Job
- Miscellaneous Letter
- Bank Correspondence & Insurance Letter
- Sales & Agency Letter Format

PART 3 THE PERFECT COMMUNICATOR
UNIT 1: Communication Skills –Advance
- The Importance of Communication
- Interpersonal Communication
- Helping People to Like You
- Dealing with People
- Giving and Taking Instruction Effectively
- Body Language
- Written Communication: The most dangerous form of communication
- Telephone Communication
- Meetings
UNIT 2 : Presenting to Win
- Presentation Skills
- Nervous Tension
- Preparation
- Content
- Your Audience
- Visual Aids
- Your Appearance & Attitude
- Delivery
- Develop Good Habits
- Ditch the Bad Habits
- Questions

PART 4 : COMPUTER SKILLS
UNIT- 1
Brief History of Development of Computers, Computer System Concepts,
Computer System Characteristics, Capabilities and Limitations, Types of
Computers, Basic Components of a Computer System - Control Unit, ALU,
Input/output Functions and Characteristics, Memory RAM, ROM, EPROM,
PROM and other types of Memory.

UNIT- II
Input/ Output & Storage Units - Keyboard, Mouse, Trackball, Joystick, Digitizing, tablet, Scanners, Digital Camera, MICR, OCR, OMR, Barcode Reader, Voice Recognition, Light pen, Touch Screen, Monitors –
Characteristics and types of monitor , Size, Resolution, Refresh, Dot Pitch, Video Standard - VGA, SVGA, XGA.

UNIT - III
- Printers and its Types - Dot Matrix, Inkjet, Laser, Plotter, Sound Card and
Speakers, Storage Fundamentals - Primary Vs Secondary data Storage, Various Storage Devices - Hard Disk Drives, Floppy Disks ,Optical Disks, Flash Drives.
UNIT- IV
- Use of Communication and IT, Communication Process, Communication Types- Simplex, Half Duplex, Full Duplex, Serial and Parallel Communication, Types of Network - LAN, WAN, MAN , Internet, Topologies of LAN - Ring, Bus, Star, Mesh and Tree Topologies, World Wide Web and its Applications and Internet Services.
UNIT - V
- Software and its Need, Types of Software - System Software, Application
Software, System Software - Operating System, Utility Program, Programming Languages, Assemblers, Compilers and Interpreter, Programming Languages- Machine, Assembly, High Level, 4GL.
UNIT VI
- Internet and Web Basics, Customizing Windows, File Management, Downloading/Installing software
UNIT VII
- Email, Computer Maintenance, Data Security and Protection, Photo
Management, Basic PowerPoint
UNIT VIII
- Word Processing with Microsoft Word
UNIT XI
- Spreadsheets with Microsoft Excel

PART 5 : French Beginners Preliminary : The AIM
The learning of a foreign language provides the candidate with a valuable educational, social and cultural experience. Learning a new language teaches listening skills and develops powers of concentration. The candidate learns the sound and spelling of the vocabulary thoroughly. It allows them to acquire a good pronunciation and gives them the opportunity to become bilingual. By the end of the course year the Candidate should be involved and motivated by the different activities. They will be expected to be familiar with the given vocabulary and should be able to pronounce and spell the words correctly. They are encouraged to form their own sentences based and adapted on memorized phrases.

Who should attend

Graduates and Undergraduates who are seeking jobs and ready to spread their wings

Pre-requisites

Adequate command over the English Language a minimum qualification of class 12th, smart, energetic with a willingness to learn

What you need to bring

A register, Dictionary, and pen pencil scale

Key Takeaways

This course will ensure a turn out as good as any gear up the student to face the world equip him /her with ready to plug qualifications and skills
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About the Trainer

G. Andrady

Graduate professional with over 2 decades of professional experiance


Having over 23 years of Experience in the Service Industry of Airline Airport and hospitality, Mr Andrady, has trained many professional within the Industry who have gone ahead and are success stories within them selves
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Course Id: 20297