#1 Effective Communication Skills & Spoken English

• ABC of Effective Communication
• Grammar & Vocabulary
• Barriers of Communication
• Speaking & Listening Effectively
• Idioms, Phrases & Proverbs
• Comprehension & Composition
• Writing Communication Skills ( Email, Business Correspondence)
• Reading Skills (focus on voice modulation)
• Testing & Evaluation
• Diction Analysis
• Pronunciation Power Guide

#2 Effective Communication Skills

• ABC of Effective Communication
• Directive Questioning, Three steps to Inspiration Techniques
• Better Presentation Skills

• Power of Words Vs Verbal and Non-Verbal Communication (Effective Learning through Nuances of Body Language), Mildness Vs Assertiveness Vs Aggressiveness

#3 Understanding communication

• What is communication?
• The communication process
• Activity: 6 simple questions

#4Verbal Communication

• Rules for communication

#5 Probing Skills

• Open-ended Questions
• Close-ended Questions
• Counter-productive questions

#6 Spoken Communication

• Pitch
• Inflection
• Courtesy
• Tone
• Understanding
• Rate of speech
• Enunciation

#7 Types of listening

• Passive Listening
• Active Listening
• Reflective Listening

• Exercise: Distractions
• 7 good listening practices

#8 Non-verbal Communication

Lecture-cum-discussion

• Audio Visual
• Worksheets
• Activities

• The Complete Course is covered in 10 sessions of 2 hours each.

Join the Introductory Level 1 session to know more.

Facilitator:

SUJATA MUKHERJEE

An Eminent Corporate Trainer Sujata Mukherjee, is an Internationally Licensed and Certified HYL Workshop Facilitator, approved by “Hay House Inc, USA”, a Cognitive Behavioral Therapist from School of Natural Health Science, Berkeley’s Square, U.K. A Globally Certified Life Coach. Her highly focused, power packed and refreshing Corporate and Open workshop events are not merely the ‘What you need to Do’ sessions but also encompasses the ‘How you need to do’ ingredients & techniques. Specialized in Facilitating, Mentoring & Corporate Communication for the last 25+ years, Sujata brings her rich experience & insights of the Corporate World as a critical yardstick for Self-Worth & Holistic Personal Empowerment. Her Corporate Clients are L&T Constructions, PwC, Capgemini, Bengal Peerless, Jindal, Genpact, CK Birla just to name a few. Her services range from Leadership Development to Mind Training, Personality Development to Business Communication and Personal Effectiveness to Corporate Etiquette across all levels of hierarchy. Being a Behavioural Therapist and a Trainer, Sujata's focus remains on the Life Skills Inside Out.