Nalandha

With over 3.5 years of training experience as a free-lance trainer, combined with 5 years of simultaneous professional experience in the banking / System Implementation/ Client Servicing, I am competent and skilled to handle all types of training situations. I possess the versatility to facilitate learners in various situations to grasp the topic and be effective in their chosen fields.

• Skilled in content designing and course customization

• Strong hold in Soft skill Training

• Strong hold in Information Technology Training

• Strong coaching and facilitation Skills

• Strong Communication Skills

• Strong Sales & Marketing Skills

• Strong Human Resource Management Skills

• Proven ability to reach goals and ability to lead teams to achieve success

• Design Process and People strategies to various business clients

• Conduct Classroom and OJT training with video based modules, case studies, Role- playing, simulation labs, Management games and exercises.

• Assessing the strength and weaknesses of existing staff and prepare a development action plan.

• Coordinating all internal and external training resources.

• Excel at collaborating with instructors, managers, and clients to find out training needs.

• Diagnose, designed, developed & delivered Classroom trainings and OJTs on Sales effectiveness ranging from selling skills, merchandising and activation skills, Customer relationship skills.

• Periodical review of the results of the training