A competent professional with over 10+ years of cross-functional expertise in the areas of Process & Operations Management, Transition and Team Management & Client Servicing in domains of Automotive, Manufacturing,
Oil & Gas and Logistics industries & ITES Sector.
T Mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines.
Deftness in setting out quality standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA.
Abilities in coordinating with internal/external customers for running successful business operations and experience of implementing procedures and service standards for business excellence.
Experience in end-2-end ERP implementation experience (Materials Control) in Automotive - Service sector area principal M&M client MPL Motors.
Prudent, disciplined & self motivated with excellent interpersonal, communication & organizational skills with proven abilities in team management and customer relationship management.