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Soft Skills

Mathikere, Bangalore

5,000

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About the Course


We are conducting these courses in association with Hi5 Learning, Basaveshwaranagar, Bangalore. In this course, you will benefit from training on 'soft skills' or the subtle art of managing themselves and others better. We teach soft skills using a potent combination of examples, scenarios, games, and assessments. Employees at all organizational levels benefit from soft skills training. Entry level programs typically focus on basic skills whereas advanced programs tackle higher-level skills using complex decision-making elements such as branched scenarios, simulations, and games.

Topics Covered

> Be a Good Communicator
> Communicate Effectively
> Listen strategically

> Win people’s cooperation
> Negotiate

> Give feedback

> Deal with criticism

> Keep Discussions from turning into Arguments
> Resolve conflict

> Use e-mail properly

> Use voice mail effectively
> Telephone effectively

> Use your voice effectively
> Have an effective meeting
> Conducting Meetings Effectively

> Have an Effective Brainstorming Session

> Objection Handling

> Mentoring

> Coaching and Developing people

> Interpersonal skills
> Interpersonal Relations
> Critical Thinking skills
> Assertiveness

> Effectiveness Management
> Emotional Intelligence
> Empowerment

> Goal/Target Setting

> Group Discussion
> Group Dynamics

> Interview Skills

> Interview Preparation for Job Seekers / Interview Questions

> Learning Organization
> Knowledge Management
> Public Speaking

> Problem Solving

Who should attend

Anyone who needs to develop their soft skills

Pre-requisites

Basic English Communications

What you need to bring

Nothing

Key Takeaways

> Address difficult-to-teach subjects such as time management and cultural sensitivity
> Communicate across all levels of your organization
> Improve leadership skills
> Enhance communication, thus improving engagement levels across your organization
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About the Trainer

iTAS

MBA


10+ Years of experience in Advance Excel, VBA, Macros, Access, Dashboard Designing, Automation, MS Word, MS PowerPoint, SAS, Analytics, Statistics
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Course Id: 25828