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Salesforce CRM,Admin

Salesforce CRM,Admin

Koramangala 6th Block, Bangalore


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1 Interested

About the Course

This comprehensive hands-on course is a must for new application developers who want to create custom
Force.com applications or customize existing Salesforce applications. Participants will learn how to use the
declarative “clicks not code” capabilities of the Force.com cloud
platform to create new applications and Force.com pages (Visualforce)
and components to create custom interfaces.
developers who want a deep dive into using Apex to build, extend, and deploy Salesforce applications on the Force.com platform. This course also covers using Apex to build and customize Visualforce pages.
Integrating with Force.com covers the key elements of how to design and implement all types of integrations with the Force.com cloud platform. The course introduces the major integration mechanisms available on the Force.com platform, such as the APIs and the built-in declarative functionalities. In subsequent modules, participants explore the technologies that play critical roles in integrating with the platform, including the Force.com Web service APIs, Apex, and outbound messaging.
Note: To get the most out of this course, you should be comfortable writing object-oriented code.

Topics Covered

Data Model and Navigation
 Help & Training
 Learn about factors to consider when building a data model
 Develop custom objects and fields, encrypted fields, field help,
field history tracking.
 Use master-detail, lookup, and many-to-many relationships
 Create a user interface for custom applications using the custom
object tab, page layout, and customization options.
 Set field attributes on the page layout.
 Use custom object queues and event-based workflow rules with field
update actions.
 Develop custom formulas and validation rules.
Learn about factors to consider when designing applications for
multiple users.
 Create profiles, understand what a profile controls (including data
access), and customize profiles to manage the user experience
 Create and customize permission sets to manage the user
 Customize the user experience with record types and
 Control access to records.
 Employ organization-wide defaults (OWDs), sharing rules and levels,
roles, public groups, and manual share.
 Apply profiles, OWDs, role hierarchy, and sharing to restrict access to
sensitive data.
 Apply OWDs, public groups, and manual sharing to create conditional
access to data.
 Analyze suitability of field-level security, page layouts,
types to satisfy business requirements.
functions to build business processes.
 Use validation rules to enforce conditional required behavior
 Use functions to enforce data format and data consistency
 Implement multi-step approval workflows and escalations to automate
business processes.
 Create parallel approval processes and approval processes
dynamic approval routing.
 Use outbound messages as part of an approval process
 Establish approval process criteria with cross-object formulas
 Set up field history tracking to audit processes.
 Learn techniques to prevent or record data changes
Learn when and how to use upsert.
 Use data management tools and the capabilities of API
 Use the Force.com data loader to create mapping files
Learn about the capabilities of Force.com pages.
 Incorporate Force.com pages into Salesforce CRM
 Construct expression bindings and incorporate Salesforce CRM into
Force.com pages with components.
 Use Force.com pages components to create page layouts, input
forms, output tables, custom components, and more
 Create partial page refreshes on JavaScript events
 Learn about the functionality that comes with Force.com pages
standard controllers.
 Find out when Force.com code is required for creating custom
controllers or extensions.

Who should attend

New system administrators responsible for the setup, configuration,
and maintenance of their organization’s Salesforce applications.
Note: Administrators of Salesforce Professional Edition should take Administration Essentials
(Professional Edition).
? Other groups that would benefit from deepening their knowledge of
Salesforce, including power users, sales operations, and IT managers.


Need to have basic knowledge in cloud computing process,

What you need to bring

Laptop is preferable,even if its not also ok,we have a sophisticated lab facility.

Key Takeaways

When you complete this course, you’ll be able to:
? Customize your application, including page layouts, fields, tabs,
and business processes.
? Create a secure Salesforce environment.
? Maintain and import clean data.
? Create high-value reports and dashboards.
? Set up workflow automation.
Build and customize multi-user cloud applications with just clicks
 Define an application’s data model
 Customize the user interface
 Create advanced workflows and validation rules
 Automate business processes
 Manage your data
 Develop a custom user interface with Force.com pages
Develop custom Force.com code.
? Create triggers to take action when records are saved.
? Use the Force.com sandbox testing environment.
? Write page controllers to manage custom data sets and actions for pages.
? Create multi-page wizards, maintaining a unified view state across the
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About the Trainer



Having 5 years of experience in cloud computing and sales force ,have implemented many projects in Salesforce for top MNCs across the globe
Seats Left-

Students Interested 1

Course Id: 13385